Terms & Conditions (Updated August 29, 2018)
This Supplement Graveyard Exchange Promotion (“Promotion”) is provided by Blackstone Labs, LLC. For a limited time, we invite our customers to send us a competitor’s eligible product. In exchange, we will send you a similar Blackstone Labs’ product for your personal use. Before submitting a product for exchange under this Promotion, you must read the following terms and conditions carefully. Please contact customer service with any questions at firstname.lastname@example.org before participating in this Promotion
By submitting a product for exchange during the Promotion, you: (1) warrant and guarantee that you are the lawful and rightful owner of and have the right to sell the product; (2) assign all right, title, and interest to any supplement you ship to Blackstone Labs, regardless of whether Blackstone Labs issues you an exchange under this Program; (3) agree to each of the terms and conditions on this page; and (4) acknowledge that you have read and understood the terms and conditions on this page completely.
This Promotion is only open to residents of the United States. Blackstone Labs may discontinue this Promotion at any time, for any reason, with or without any notice to you. You are limited to one supplement exchange per household or business for the duration of this Promotion. We reserve the right to arbitrarily and unilaterally refuse service under this Promotion to anyone for any reason.
What items are eligible for Exchange
All products must be manufactured by a reputable supplement manufacturer located in the United States. All products must be unopened, undamaged, and sealed in the manufacturer’s original shrink wrap or other tamper resistant packaging, as applicable. All products must be compliant for sale and consumption within the United States. All products must be further than ninety days from their manufacturer’s expiration date on the day we receive the product from you.
You are responsible for all shipping costs and bear all risk of loss for shipping the product to us. Blackstone Labs disclaims any liability for any lost or damaged shipment. Blackstone Labs is not responsible for items lost in the mail or otherwise not received. Blackstone Labs recommends that you ship using a tracking number so that you can track when the product arrives to us. You should also consider insurance for your package if you are concerned the product may be damaged by your shipping company.
Blackstone Labs will acknowledge receipt of your shipment within five to ten business days of receipt of the product. All product is inspected by us upon receipt. You understand and agree that if, in our sole discretion, any item is determined or suspected by us to be potentially counterfeit or otherwise infringing on any law or the intellectual property rights of any party, we may retain and not return the item without any payment to you and without giving rise to any other obligation to you. You also understand and agree that we may forward your item to the rights holder for further review and may share your information with that rights holder or their representative. You will hold harmless and indemnify us for any claim arising from the receipt of infringing or otherwise unlawful goods from you.
After inspection, Blackstone Labs will notify you that we are either: (1) accepting your shipment; or (2) rejecting your shipment.
If Blackstone Labs accepts your shipment, we will send you one Blackstone Labs product (of our choice), at no charge to you. Blackstone Labs will pay all shipping costs associated with sending you your new Blackstone Labs product. Blackstone Labs will neither refund you nor send another product if you are unhappy with the replacement product you receive from us.
Noncompliant, damaged, opened, or otherwise rejected products will be destroyed or discarded without any form of refund or compensation to you. Blackstone Labs will not return any products shipped to Blackstone Labs back to you for any reason.
Venue, Limitations of Liability
By participating in this Program, you agree that: (1) any dispute we have over this Agreement will be heard in the Courts of Palm Beach County, Florida; and (2) that Florida Law will be used to resolve our dispute, regardless of any choice of law provisions. You further agree that your damages for any dispute will be limited to your reasonable shipping costs in shipping our competitor’s product to us.